Penta's Proven Process
HOW WE WORK
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To ensure security in your supply chain, we are committed to following a standardised tried and tested process.
UNDERSTANDING YOUR NEEDS
Get in touch to arrange call so we can understand your requirements, and technical needs. You’ll learn more about our capabilities, and we’ll decide together if there’s a strong fit.
QUOTING WITH CARE
Our team gathers detailed technical information, offers design or spec suggestions if needed, and prepares a clear, realistic quote including price and lead time.
ORDER CONFIRMATION
We review the purchase order, confirm the order in writing, and answer any final questions. Once you give the go-ahead, we begin preparing for production.
PRODUCTION PREPARATION
Your specification is reviewed in detail. We plan materials, tooling and resources, resolve any issues upfront and get everything ready for manufacture.
DELIVERY
Your order is packed and dispatched to your requirements. We provide full documentation and offer delivery options such as stock holding, call-off, and Kanban.
ONGOING PARTNERSHIP
After delivery, we stay connected to review the quality of our work and your satisfaction, identify improvements, and maximise the long-term value of working together.
If our process looks like a good fit for you, your company, your project and goals, please contact our team and partner with Penta.
QUALITY ENGINEERING & SUPPORT YOU CAN TRUST
Penta has developed a system that enables us to deliver quality parts to our customers; ensuring the same level of service to all, irrespective of where you are based in the UK.
We use modern CNC machines, quick set tooling and fixtures, and utilise the latest technologies to ensure our processes and service exceed industry standard.
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WHAT MAKES PENTA UNIQUE?
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In order to deliver a service that goes above and beyond that of our competitors, we live and work by three core values.
These are the key elements that run through the core of our company and staff at every level.
EXPERTS WITH PASSION
Our team of in-house specialists bring unparalleled expertise, care and personalised support to every project. We don’t just deliver parts; we work hard to bring reliable innovative ideas to ensure your success.
EXCEPTIONAL QUALITY, EVERY TIME
Our commitment to quality drives everything we do. Our thorough in-house proven process ensures we deliver high-performing, precision-engineered components that help your business succeed.
BUILDING EFFORTLESS PARTNERSHIPS
We work and communicate with you at every stage - offering design support, bespoke solutions, and opportunities for improvement to ensure your goals are achieved, and you feel confident in your delivery.
FREQUENTLY ASKED QUESTIONS
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It means our quality management system meets internationally recognised standards. It ensures we have consistent processes in place for delivering high-quality parts, continuous improvement, and customer satisfaction.
Quotes are based on material, complexity, quantity, and any secondary operations or finishing requirements. We also factor in setup time, tooling, and delivery. If there’s a more cost-effective way to achieve your spec, we’ll advise during the quoting process.
Yes.
We can work from a range of file types, sketches, or existing parts. Our team will collaborate with you to clarify requirements and, if needed, help you produce manufacturable drawings before machining.
We offer a 24-hour courier service across the UK. All parts are securely packed as standard to protect critical features. Delivery is included in the cost unless agreed otherwise.
Yes.
You’ll have a single point of contact throughout your project, supported by our wider team. This ensures clear communication and a reliable, consistent service from enquiry to delivery.
WHY CUSTOMERS CHOOSE PENTA
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Your company is outstanding for prompt, courteous and outstanding customer service. I never hesitate doing business with you! You are always first on my list for quote requests.
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Gail – Production Buyer
To be confident that an accurately manufactured part will arrive on the agreed deadline is invaluable and increasingly rare. Penta give us this confidence.
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Paul – R&D Manager
Penta Precision provides a near faultless service. They are a friendly and helpful company who I hold with very high regard.
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John – Tooling Engineer
Want to know more?
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Find out how we can help you
Get In Touch
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